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A.S.H.I.
Information
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Important local, regional and
national names, addresses and numbers for ASHI membership
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Training
Meeting
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Pre-inspection 1 ½ hour
training meeting that will outline the inspection process and
industry
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2 On Site Inspections
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with Terry Finegan, veteran
inspector of over 9,000 fee paid home inspections and
certified member of the American Society of Home Inspectors
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Follow-up
Critique
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A review of the two on site
inspections and discussion of
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Relevant information
#1
Literature to be Provided
1)
A.S.H.I. Standards & Practices
2)
Literature on each area of
inspection
3)
Test information
4)
Study Guides
5)
Safety Issues
#2 A.S.H.I.
Information to be provided
1)
ASI (Organization that gives the
ASHI exam)
Phone: 1-800-274-8359
Test given daily at: 250 W. Court
Street, Court Street Center, Suite 475E
2
forms of ID required (one photo ID), certified check or money
order,
and confirmation # (given by ASI at time of registration)
2)
Names & Address of A.S.H.I. Ohio
3)
Names & Address of A.S.H.I. Regional
4)
Names & Address of A.S.H.I. Cincinnati
#3 Training
Meeting 50 - 60 Minutes
1)
Pre- Inspection Meeting
#4 On-Site
Inspection
1)
Following the Inspector through 2
Inspections
2)
Discussion During the Inspection as
to various areas being inspected. Education of Trainee
3)
Learn protocols & Methods of
Inspection Practices
4)
Ask questions & obtain Feedback
5)
Specific Information
#5 Follow-up
Critique
1)
Discussion & Question/Answer for 30
minutes.
2)
Advise on specifics of the
inspection - 30 minutes
#1 Literature
to be Provided
A.
Each Associate will be provided with a
copy of the American Society of Home Inspectors Standards & Practices
B.
Each Associate will be provided with
the Code of Ethics of A.S.H.I.
C.
Each Associate will be provided
Guidelines for inspecting specific areas in the home
Areas Include:
Roofing - Exterior Conditions - Site Conditions - Garages -
Interior Components - Attics - Basement/Crawlspace - Foundations
- Electrical Systems - Plumbing - H.V.A.C. - Framing Components
D.
Study Guide Self Test Questions in
areas of above notes specific areas
To become ASHI certified you
will have certain requirements to fulfill
#3 Training
Meeting
A.
At the training meeting to be held 1 ½
hours prior to the on site inspection, all literature and information
will be shared with the associate.
B.
A brief discussion of Inspection
Protocols.
C.
A discussion of the Home Inspection
Industry
Six
points of significance:
1)Education Opportunities 2)Experience Requirements
3)Marketing Necessary 4)Office staff 5)Legal issues
6)Equipment necessary
#4 On-site
Inspection
A.
The Associate will be invited to
accompany the inspector on 2 inspections (approximate times 10:30 &
3:00)
B.
During the inspection the associate
will be invited to follow the inspector through each phase of the
inspection as a passive observer.
C.
The associate will be allowed to listen
& watch the pre inspection meeting with the client as an associate &
with clients permission, will be allowed to listen to the post
inspection follow up & closing process.
D.
Equipment used during the inspection
will be detailed to the associate.
E.
The associate will be apprised to
correct methods of inspection as well as any pertinent safety issues for
the inspection.
F.
When time permits, the associate
questions will be answered on site. There will be a pad of paper & pen
provided each associate for questions. Any inspection specific questions
will be answered.
#5 Follow-up
Critique
A.
The Associate will be provided an
opportunity for 1 hour after the last inspection for questions & answers
with the inspector.
B.
The inspector will advise the associate
on inspection specific areas encountered that day.
Training
Meeting
I.
Dress for inspection
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Casual collared shirt
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Dockers type of slacks
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Construction type boots
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Extra shoes
II.
Arrival
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Be at least 10 minutes early
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Observe site, introduce yourself to
seller & sellers agent
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Remove equipment from truck
III.
Introductions
IV.
Ask for questions
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Always invite client to accompany you, ask
if there are any problems with inspection format or agreement form.
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Have them sign the agreement.
V.
Conduct the inspection
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Always explain what you are doing & why
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Tell
the client where you are going next, never stop moving
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Never restate a point unless asked by the
client
VI.
Post Inspection
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Review all non functional/maintenance
information
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Ask
for questions from buyer
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Thank the seller & his/her agent
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Present invoice & collect payment
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State the exact day the report will be
available
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Ask for fax #’s of buyers & buyers agent
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business card of all agents

I.
Education Opportunities
II.
Experience Requirements
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There are many paths to the Home
Inspection Business. Commonly, individuals in the residential
construction trades are based in empirical experiences that avail
the individual to a broad knowledge base. The education
seminar/school alone is not recommended. The work demands one to be
somewhat a “detective”. He/she must be able to recognize evidence &
signs of problems that can only come with an apprenticeship with a
professional. It is therefore strongly recommended by this firm that
a candidate travel multiple times with an experienced inspector.
III.
Marketing
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Possibly the second most important area of
a successful inspection business is the proper professional
marketing of the business. The most common type of direct marketing
is to the real estate professionals. They know who is buying and who
is selling. The one on one meetings with the agents and providing
them with literature is recommended.
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The relationship with the Realtor must be
business only oriented and no money “kick backs” or
special gifts should ever be offered as incentives to Realtors. This
practice violates A.S.H.I. Codes of Ethics and has potential for
legal ramifications.
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Aside from Realtors other marketing
avenues include: Yellow pages, real-estate sections of local
newspapers, “Home” magazines, flyers, seminars, pamphlets, referrals
from friends and clients.
IV.
Office & Staff - Equipment
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Organization is the key to any successful
business. There should be a “system” set for handling the various
areas of the business. The system should include, but not be limited
to the following areas.
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Client Contact (data sheets, protocols for
answering the phone, areas of the home that are inspected - fee
structure)
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Dedicated phone line - only to be answered
by professionals
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Fax line & equipment - mandatory, no ifs,
ands or buts
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Accounting procedure - Quicken software
suggested
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Computer - vital for
accounting/reports/data base
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Secretary/Answering system - because of
cost of a full time secretary - answering service or pager or hand
held cell phone are alternatives. Retrieve voice mail at least every
3 hours & return calls promptly. If at all possible have a person
answer the phone at least 4 to 5 hours per day.
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Desk, file cabinets, dedicated room for
office
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Forms - there must be a professional form,
computer program, or other written documentation of the inspection.
The A.S.H.I. Standards of Practice. Should be a basic guideline, but
not the only reported information. Remember that the written report
is the basis for the legal documentation of the inspection.
V.
Legal Issues
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A wise inspector once said “write each
report as if it were being presented to a jury”. This is no
understatement. The inspector must understand that it is impossible
to overstate and explain in writing and verbally in this industry.
All potential inspectors must know that there is a growing field in
the area of the legal community based on errors and omissions made
by Home Inspectors.
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Errors & Omissions Insurance - Must have
this
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Incorporation - Strongly advised to
protect personal assets
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Liability Insurance - at least $500,000
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Legal council - someone who is a
real-estate Attorney with an understanding of the House Inspection
Industry and has litigation experience
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Form work and Inspection Agreements that
subscribe to ASHI Standards and Practices.
VI.
Equipment
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